Shipping policy
Shipping Policy
At Tarrique & Mitoire, we offer free tracked shipping on eligible orders.
Order Processing
Orders are usually processed within 2–5 business days before shipment.
Processing time may vary during high-demand periods, holidays, product restocks, supplier delays, or verification checks.
Estimated Delivery Times
Canada: 7–15 business days
United States: 7–15 business days
International: 10–20 business days
These delivery times are estimates only and may vary due to carrier delays, customs processing, weather, holidays, product availability, or other circumstances outside our control.
Shipping Cost
We currently offer Free Tracked Shipping where available.
Tracking Information
Once your order has shipped, you will receive tracking information by email if tracking is available for your order.
Please allow some time for tracking updates to appear after the shipping label is created.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
Tarrique & Mitoire is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping details provided by the customer.
Customs, Duties, and Import Taxes
International customers may be responsible for any customs fees, duties, taxes, import charges, or related fees required by their country.
These charges are not included in our product prices unless clearly stated at checkout.
Lost, Delayed, or Stolen Packages
If your package is significantly delayed, please contact us at tarriqueandmitoire@gmail.com with your order number.
Once a package is marked as delivered by the carrier, Tarrique & Mitoire is not responsible for stolen or misplaced packages. Please make sure your delivery address is safe and secure.
Contact
For shipping questions, contact us at:
tarriqueandmitoire@gmail.com